Frequently Asked Questions

What are your rates?

All of our rates can be found in the 'Rates & Services' section of the website.

What are my billing dates?

Bills are mailed the last working day of the month. Bills are due and payable by the 15th of the month.

A 10% penalty will be charged on the 16th of the month at 8:00AM. Electric and Water services will be disconnected on the morning of the 21st of the month for all customers with any outstanding balance on their bill.

What office hours does Kahoka City Hall maintain?

Kahoka City Hall maintains office hours Monday through Friday from 8:00AM to 4:00PM. The office is closed on Saturday and Sunday as well as all observed Holidays.

What Holidays are Kahoka City Hall closed on?

Kahoka City Hall is closed on the following Holiday's:

• New Year's Day
• Memorial Day
• 4th of July
• Labor Day
• Veterans Day
• Thanksgiving Day and the Friday Following Thanksgiving
• Christmas Eve
• Christmas Day

What are my utility bill payment options?

1. Pay your bill online here.
2. By calling Kahoka City Hall and paying with a debit/credit card (during regular office hours).
3. ACH payments – Enroll in person at the Kahoka office.
4. Mail payment to 250 North Morgan Street, Kahoka MO.
5. Night Drop located beside the front door at the Kahoka office or in the back parking lot by the road.

How do I establish utility service in the City of Kahoka?

For renters, new home owners, and home builders:

As a result of federal regulations and to protect your identity, it is necessary for you to come into our office and present a government issued picture identification. Businesses will need a Federal Tax ID Number. This process should take approximately 10-15 minutes.